HoReCa & OS&E supply · Istanbul

How We WorkHoReCa & OS&E for hotels & restaurants

VagoShop is an Istanbul-based HoReCa and OS&E supplier for hotels, restaurants, cafés and caterers. We turn your project brief into one curated selection of glassware, crockery, cutlery, tableware, barware and kitchen items from many brands — then sample, order, consolidate and ship it as one project with one contact.

26,582
Products
19
Brands
30+
Markets served
2019
Supplying since

In plain words

What HoReCa and OS&E mean

HoReCaHotels, Restaurants, Cafés & Catering
The hospitality food-service trade. We supply HoReCa businesses with everything guests eat and drink from, and the tools staff serve with.
OS&EOperating Supplies & Equipment
The loose items a hotel or restaurant needs to operate, beyond furniture and fixed equipment: glassware, crockery, cutlery, tableware, buffet, bar and kitchen items.

The process

From brief to delivery in 6 steps

One project, one shipment, one contact — for a single restaurant or a whole hotel opening.

  1. 01

    Brief & concept

    We review your project: property type, F&B outlets, covers, service style, design direction, target budget and opening date.

  2. 02

    Selection & proposal

    We prepare shortlists and project catalogues for each area from our brand partners, then a formal quotation with prices, availability and lead times.

  3. 03

    Samples & final choices

    Key items can be sampled or seen in our Istanbul showroom. Together we finalise shapes, colours, collections and quantities.

  4. 04

    Ordering with many factories

    We place the orders with every manufacturer in your selection and follow production, so you deal with one partner instead of many.

  5. 05

    Consolidation & storage

    Goods from different brands are collected at our Istanbul hub and held until the whole order is ready to ship together.

  6. 06

    Shipping & documents

    We export from Istanbul with the shipping terms agreed for your order (EXW, FOB, CIF and others) and prepare the export documents. Clients follow quotes, orders, invoices and shipments in our portal.

Who we serve

Built for HoReCa businesses

  • Hotels & resorts

    Restaurants, bars, banqueting, room service and lobby outlets under one OS&E list.

  • Restaurants & cafés

    Tabletop and bar ranges matched to your concept, menu and budget.

  • Catering & banqueting

    Buffet, banquet and serving lines in the quantities events need.

  • Pre-opening & refits

    OS&E lists, samples, revisions and delivery planned around your opening date.

Why hotels & restaurants work with VAGO

  • Curated, not confusing

    Instead of thousands of items, you receive focused selections that match your concept. Meetings are faster and decisions easier for owners and operators.

  • One partner, many factories

    Glassware, cutlery, crockery, tableware and barware from multiple manufacturers in one clear proposal and one shipment plan.

  • Project-ready support

    From opening hotels to restaurant refits — OS&E lists, samples, revisions and delivery coordination with your team.

  • Istanbul hub, export ready

    Based in Mahmutbey with export experience in over 30 markets — documents and logistics handled with your buyer.

Questions

HoReCa & OS&E supply — answered

What is OS&E?

OS&E means Operating Supplies & Equipment: the loose items a hotel or restaurant needs to run, such as glassware, crockery, cutlery, tableware, buffet, bar and kitchen items. VagoShop supplies OS&E for hospitality projects from Istanbul.

What does HoReCa mean?

HoReCa stands for Hotels, Restaurants, Cafés and Catering — the hospitality food-service trade. VagoShop is a B2B HoReCa supplier: we sell to businesses, not to the public.

How does VagoShop work with hotels and restaurants?

In six steps: we review your brief, prepare a curated selection and quotation, arrange samples or a showroom visit, order from every manufacturer, consolidate the goods in Istanbul and ship them as one project with the export documents.

What products does VagoShop supply?

Glassware, crockery, cutlery, tableware, barware and kitchen items from established manufacturers including Bonna, Nude, Paşabahçe, ID Fine, Narin and Jumbo.

How do I get prices?

Prices are not shown on the public website. Add products to your quote list or send a request, and our team replies with a formal quotation including prices, availability and lead times.

Can I see samples before ordering?

Yes. Key items can be sampled or viewed in our Istanbul showroom before you make final choices.

Do you ship internationally?

Yes. We export from Istanbul, Turkey, to hospitality projects in over 30 markets. Shipping terms such as EXW, FOB or CIF and the documents are agreed per order.

What are the lead times and minimum order quantities?

They depend on the brand, product line and destination, and are confirmed on your formal quotation. Share your target dates and quantities when you ask for a quote.

Do you support pre-opening hotel projects?

Yes. We support OS&E lists, samples, revisions and delivery coordination with your team for new openings and refits.

Where is VagoShop based?

VagoShop is based in Mahmutbey, Istanbul, Turkey, and has served hotels and restaurants since 2019.

More answers about quotes, payment and the client portal in our FAQ.

Planning a hotel, restaurant or café?

Tell us about your project and we will put together your HoReCa & OS&E selection. Call +90 536 542 46 66 or send a quick request — we will get back to you promptly.

Request a quote

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