DOUBLE A MİMARLIK İNŞAAT GAYRİMENKUL DIŞ TİCARET LİMİTED ŞİRKETİ (operating as "VagoShop," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, process, store, and safeguard your information when you visit our website vagoshop.net and use our B2B export services.
Business credentials and company registration information
Proforma invoices and payment confirmations
Shipping addresses and delivery preferences
IP addresses (temporarily stored, then converted to hashed codes for privacy)
Navigation patterns and pages visited on our website
This data is collected via our internal tracking system and Google Analytics 4 (GA4)
Documents you upload (e.g., payment proofs, business licenses, product specifications)
✓ To process and manage your quote requests and orders
✓ To provide shipment tracking and logistics updates
✓ To communicate with you about your orders and our services
✓ To analyze website performance and improve user experience
✓ To comply with legal obligations (e.g., tax reporting, commercial record-keeping)
✓ To maintain platform security and prevent unauthorized access
VPS hosting provider (Hostinger) for secure data storage and website operation
These providers are contractually required to protect your data
We only share the information necessary for shipping (addresses, contact details, product descriptions)
IP addresses are hashed for privacy protection
Transactional records: Kept for 10 years (required by Turkish commercial and tax law)
Analytics data: Retained for up to 13 months
Inactive accounts: Automatically deleted after 3 years of complete inactivity (no login, no orders)
Functional cookies: To remember your preferences
Analytics cookies: To understand how visitors use our site (GA4)
You can manage your cookie preferences through the "Cookie Settings" link in our website footer.
✓ Access your personal data and request a copy
✓ Correct inaccurate or incomplete information
✓ Delete your account and personal data (subject to legal retention requirements)
✓ Object to certain processing of your data
✓ Withdraw consent where we rely on your consent to process data
Note: Some data must be retained for legal compliance (e.g., 10 years for tax records) even if you request deletion.
For customers in the European Union, we ensure appropriate safeguards are in place for international data transfers in accordance with GDPR requirements.
The "Last Updated" date at the top of this policy indicates when it was last revised.
Email: support@vagoshop.net
Contact Form: Available on our website at vagoshop.net/contact
Phone: +90 536 542 46 66
Address: MAHMUTBEY MAH. 2412.SK C PLAZA NO: 2 İÇ KAPI NO: 107 BAĞCILAR / İSTANBUL, TURKEY
1. Information We Collect
We collect only the information necessary to provide our B2B trade services:Account & Business Data
Your name, email address, phone number, and company details provided during registrationBusiness credentials and company registration information
Transactional Data
Information related to quotes, orders, shipments, and paymentsProforma invoices and payment confirmations
Shipping addresses and delivery preferences
Usage Data
Device information (device model, operating system, browser type)IP addresses (temporarily stored, then converted to hashed codes for privacy)
Navigation patterns and pages visited on our website
This data is collected via our internal tracking system and Google Analytics 4 (GA4)
Communications & Documents
Any messages you send us through our contact forms or emailDocuments you upload (e.g., payment proofs, business licenses, product specifications)
2. How We Use Your Information
We use your information exclusively for the following purposes:✓ To process and manage your quote requests and orders
✓ To provide shipment tracking and logistics updates
✓ To communicate with you about your orders and our services
✓ To analyze website performance and improve user experience
✓ To comply with legal obligations (e.g., tax reporting, commercial record-keeping)
✓ To maintain platform security and prevent unauthorized access
3. Data Sharing and Processing
We do not sell your personal data to anyone. We share information only with:Service Providers:
Email hosting providers (Hostinger, Bravo) for sending order confirmations and communicationsVPS hosting provider (Hostinger) for secure data storage and website operation
These providers are contractually required to protect your data
Logistics Partners:
Shipping companies and freight forwarders to facilitate delivery of your ordersWe only share the information necessary for shipping (addresses, contact details, product descriptions)
Analytics:
Google Analytics 4 (GA4) to understand website usage and improve our platformIP addresses are hashed for privacy protection
Legal Requirements:
We may disclose information to comply with Turkish law, court orders, or government regulations4. Data Storage and Security
Where We Store Your Data:
All data is stored on secure servers located in Turkey and managed by us. Your data may also be stored on our VPS (Virtual Private Server) and local servers at our office in Istanbul.How Long We Keep Your Data:
Active business data: Stored on VPS for 6 months, then transferred to our local serverTransactional records: Kept for 10 years (required by Turkish commercial and tax law)
Analytics data: Retained for up to 13 months
Inactive accounts: Automatically deleted after 3 years of complete inactivity (no login, no orders)
Security Measures:
We use industry-standard security measures including encryption, secure servers, CSRF protection, and session management to protect your data. However, please note that no method of transmission over the internet is 100% secure.5. Cookies and Tracking
We use cookies to provide a better experience on our platform. For detailed information about the cookies we use, please see our Cookie Policy.In summary, we use:
Essential cookies: Required for login and security (cannot be disabled)Functional cookies: To remember your preferences
Analytics cookies: To understand how visitors use our site (GA4)
You can manage your cookie preferences through the "Cookie Settings" link in our website footer.
6. Your Privacy Rights
Depending on your location, you may have the right to:✓ Access your personal data and request a copy
✓ Correct inaccurate or incomplete information
✓ Delete your account and personal data (subject to legal retention requirements)
✓ Object to certain processing of your data
✓ Withdraw consent where we rely on your consent to process data
How to Exercise Your Rights:
Contact us at support@vagoshop.net or through our Contact Us page. We will respond to your request within 30 days.Note: Some data must be retained for legal compliance (e.g., 10 years for tax records) even if you request deletion.
7. International Data Transfers
VagoShop is based in Turkey. If you are located outside Turkey, please note that your data will be transferred to and processed in Turkey, where our servers are located. By using our services, you consent to this transfer.For customers in the European Union, we ensure appropriate safeguards are in place for international data transfers in accordance with GDPR requirements.
8. Children's Privacy
VagoShop is a B2B platform intended for business use only. We do not knowingly collect information from individuals under 18 years of age.9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you via email or through a prominent notice on our website.The "Last Updated" date at the top of this policy indicates when it was last revised.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:Email: support@vagoshop.net
Contact Form: Available on our website at vagoshop.net/contact
Phone: +90 536 542 46 66
Address: MAHMUTBEY MAH. 2412.SK C PLAZA NO: 2 İÇ KAPI NO: 107 BAĞCILAR / İSTANBUL, TURKEY
© 2026 VagoShop - Double A Mimarlık İnşaat Gayrimenkul Dış Ticaret Limited Şirketi.